Basic requirements for the Allergy Seal of Quality

The requirements applicable to all product groups are regulated together with the specific requirements in the corresponding standard Allergy Seal of Quality.

Allergen management

Allergen management is an integral part of the requirements. A company that manufactures products with the Allergy Seal of Quality or offers certified services must demonstrate and implement an allergen management system in accordance with the HACCP concept in order to be certified. This must ensure that the safety of products and services is guaranteed at all times. The company must also ensure that the requirements for certified products and services are met at all times. The allergen management must include the following information:

Responsibilities and authority

Responsibilities, authority and communication are defined in such a way that an effective implementation and maintenance of the allergen management system can be ensured.

Hazard analyses and measures
Allergen-related hazards are identified, assessed and controlled by means of a risk analysis and assessment, ensuring that the specified requirements are observed. Measures to control the hazard must be specified.

Reporting requirements in accordance with the Allergy Seal of Quality Standard

For certification according to the Allergy Seal of Quality Standard, we like to draw your attention to the applicable reporting requirements. It is imperative that these requirements are consistently adhered to, in order to ensure product safety, the validity of the certification and compliance with current requirements at all times.


Reporting obligation in the event of changes
All changes to certified products must be reported prior to implementation and approved by Service Allergie Suisse. This applies, for example, to:

  • Changes to recipes, raw materials or unintended mix-ups
  • Adjustments to the manufacturing process (e.g. new machinery, processes, production or packaging sites)
  • Significant changes to allergen management
  • Adjustments to packaging, labelling or claims
  • Introduction of additional pack sizes
  • New or changed production or packaging sites
  • Changes to company name or address, as well as changes to contact persons
  • Change of audit body or certification standard

The report can be sent by email to zertifizierung@service-allergie.ch or by submitting a change request, which can be obtained from the same address.


Obligation to report incidents

The following incidents must be reported to Service Allergie Suisse immediately:

  • Non-compliance with the requirements of the Allergy Seal of Quality Standard
  • Incidents with potential implications for product safety
  • Product withdrawals or recalls

Reports can be made via the following channels:

If you have any questions or require clarification, our team is always happy to assist you.

Penalty provisions

The penalty provisions are an integral part of the regulation and govern penalties, deadlines and sanctions in the case of non-conformities.

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