Sale of unpackaged goods: stating allergens even more clearly

Whether in bakeries, cheese factories, on markets, in restaurants or in the retail trade: since May 2017, Swiss food law has stipulated that, even for unpackaged foods, reference must be made to ingredients that trigger allergies or intolerances – either in writing, e.g., on menus or verbally, with the staff being able to provide the necessary information on request. A recent study has examined how this is being put into practice. This has led to the realisation that not all food companies are adhering to this requirement.

Verbal information was the most frequent type of information provided...

387 companies – restaurants, dairies, butchers and bakeries – from all the linguistic regions of Switzerland took part in the telephone survey. The results showed that the vast majority (86 per cent) offered verbal information on allergens. Only 14 per cent provided it in writing, either in advance or on request. Two companies stated that they did not provide any information on allergens. Almost 40 per cent of respondents did not point out how to obtain information on allergens, even though this is required by law.

… but written information would be safer

The authors of the study emphasise that exclusively verbal information on allergens exposes customers to the risk of allergic reactions: in most cases, it is not possible to remember all the ingredients without written documentation. They therefore recommend a written statement because it is safer. The team of authors maintains that if these written statements are handed out on request, they could also promote communication between customers and staff and facilitate additional checks.


more news

New products with the Allergy Seal of Quality

Look forward to tasty highlights such as the apricot kernel drink, the crunchy nut bar with dark chocolate and sea salt or delicious salad dressings – all gluten and lactose-free. For active everyday life, there are high protein drinks e.g. with strawberry-banana flavour as a lactose-free power alternative. What about a sun protection spray without perfume and fragrances for kids? Even more products have now been awarded the Allergy Seal of Quality. Discover the new products and enjoy!

Service Allergie Suisse is an official partner of this year's FREE FROM Conference and Speciality Trade Show, which takes place on 17 and 18 June in Vienna. This event is the meeting place for innovations and trends in the field of sustainable, allergen-optimised and healthy products. Together with manufacturers and industry experts, we are committed to finding solutions for people with allergies and intolerances. You can look forward to interesting presentations, insights into the latest trends and networking opportunities. Register today and be part of this event!

Coeliac disease or gluten intolerance?

Look out for the Allergy Seal of Quality when shopping - this will help you recognise at a glance which products are suitable for you. By the way: This Seal of Quality guarantees that the entire manufacturing process has been checked and that the information on the packaging is correct. You can find over 270 gluten-free products in our product database. It's worth a look!