Sale of unpackaged goods: stating allergens even more clearly
Whether in bakeries, cheese factories, on markets, in restaurants or in the retail trade: since May 2017, Swiss food law has stipulated that, even for unpackaged foods, reference must be made to ingredients that trigger allergies or intolerances – either in writing, e.g., on menus or verbally, with the staff being able to provide the necessary information on request. A recent study has examined how this is being put into practice. This has led to the realisation that not all food companies are adhering to this requirement.
Verbal information was the most frequent type of information provided...
387 companies – restaurants, dairies, butchers and bakeries – from all the linguistic regions of Switzerland took part in the telephone survey. The results showed that the vast majority (86 per cent) offered verbal information on allergens. Only 14 per cent provided it in writing, either in advance or on request. Two companies stated that they did not provide any information on allergens. Almost 40 per cent of respondents did not point out how to obtain information on allergens, even though this is required by law.
… but written information would be safer
The authors of the study emphasise that exclusively verbal information on allergens exposes customers to the risk of allergic reactions: in most cases, it is not possible to remember all the ingredients without written documentation. They therefore recommend a written statement because it is safer. The team of authors maintains that if these written statements are handed out on request, they could also promote communication between customers and staff and facilitate additional checks.
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What does the Allergy Seal of Quality on the packaging mean?
The Allergy Seal of Quality stands for the highest quality standards and the certified products are subject to strict annual controls.
For people with allergies and intolerances, this Seal of Quality offers the security and confidence that the product is suitable and safe for their specific needs.
Certified safety with the standard Allergy Seal of Quality
Both legislation and the Allergy Seal of Quality standard consider 81 allergenic compounds. However, the decisive difference lies in how these compounds are handled. While the law requires these compounds to be declared in cosmetic products, products bearing the Allergy Seal of Quality do not contain any of them.
Only products that meet our strict requirements are awarded the Allergy Seal of Quality. They are checked annually by an independent audit company. So care for and protect your skin with products bearing the Allergy Seal of Quality.
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We are partners with Eatomics, a smart solution that provides personalised menu recommendations
Did you know that around 70% of all severe allergic reactions occur when eating in restaurants? For many guests with allergies or special dietary requirements, this raises a key question: What can I eat here without any worries? Eatomics' AI-powered app creates customized dish and menu suggestions based on guests' personal needs. This makes a restaurant visit a pleasant and personalized experience for every guest.
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